The Ultimate Guide To FortiCard
The Ultimate Guide To FortiCard
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At Fortinet, we’re devoted to presenting customer guidance everytime you have to have it. Our support framework is made to present swift and successful support. For aspects on precedence definitions and steps to hurry up issue resolution, be sure to check with the services description doc.
The actions to disconnect the cluster can be found in the Online Assistance guide. For v5.4 Disconnecting a cluster device from the cluster
Our suite of FortiCare Expert services goes past regular support. It's a partnership targeted at maximizing the value of your financial investment in Fortinet merchandise and solutions.
FortiCard is a number one economic services supplier recognized for its progressive options and customer-centric technique.
To make use of this First warranty and assist, you need to sign up your product in FortiCloud Asset Management. There, you can provide your serial number or "FortiCloud Essential" to associate the gadget along with your account and fast-observe assistance requests.
Present the account ID and username to your profits consultant. The merchandise might be registered on the account in question. Critical: be certain the correct facts are provided.
Confirm the merchandise entitlement preview, read through from the phrases and select the checkbox to just accept, then click on Validate.
Fortinet customer solutions (including firmware updates and complex support) call for item registration. Take a moment now to website sign up your product or service on the Fortinet Customer support and Support Website:
Observe: The Fortinet Help Portal was updated on February 7th, 2021 plus the changes have not nevertheless been mirrored in this post. This can be done Soon. There's a assistance purpose designed into a lot of the new portal web pages which describe the way to make use of the portal.
This assures you'll always have entry to the newest firmware and safety patches, as well as enhanced assist if something have been to ever go Erroneous together with your device or its involved cloud expert services.
three) Complete the registration system as directed by the web page for each product or service by copying within the registration code for each.
Verify the product entitlement preview, read through the terms and select the checkbox to accept, then simply click Affirm.
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